Returns & Exchanges

At Empire Barber Supply, we stand behind the quality of our professional tools and offer a 30-day return window for unused, unopened products in their original packaging. We aim to ensure every professional is equipped with the best gear, providing seamless exchanges or refunds for eligible items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original manufacturer packaging, ensuring all blades, guards, and accessories are included.

• 3.
  Ship to Empire

  Affix the provided shipping label and drop your package off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the tools, your refund or exchange will be processed within 5-7 business days.